AFS Licence Application Preparation
- Collection details and drafting of the responses required to complete the FS01 AFS Licence Application forms;
- Preparation of Responsible Manager Applications, assembly of proofs and coordination of required supporting certificates and reports;
- Collection of details for organisational officers and drafting of the 6 - 10 supporting proof documents and labelling of required for the AFS Licence Application;
- Liaison with the appropriate regulator/s to prepare any additional documentation or revisions suggested and agreed by licensee officers;
- Preparation and training of licensee personnel on key compliance & risk management processes to provide an appropriate compliance and risk management framework.
Licence condition variation application
- Preparation of required FS03 Forms for submission to the applicable regulator;
- Collection and preparation of submission to the appropriate regulator or authority.
Responsible Manager Registration/De-registration
- Preparation of required FS20 Forms for submission to the applicable regulator;
- Conduction required investigations, competency and skill proof submissions, including labelling;
- Preparation of applicable competency maintenance plans and reporting structures.
Establishment of Authorised Representative, Distributor or Referrer arrangements
- Assessment of objectives and determining the best type of distribution is likely to achieve optimal results while meeting regulatory requirements;
- Supply of agreement templates for each type of commercial arrangement;
- Assistance with investigations and verification of skill and experience proofs;
- Development of appropriate skill maintenance regimes.
Establishment of Conflicts of Interest Management processes, frameworks and procedures which meet guidance requirements.
- Review of current policies and procedures to determine effectiveness and compliance with RG 78 and identify and opportunities for improvement;
- Development of policies, processes and monitoring tools to maintain compliance with assessment and disclosure requirements.
Development and implementation of Complaints Management Processes and Frameworks for small and medium practices - meeting the applicable Australian/NZ and international Standards.
- Review of current processes and programs to determine effectiveness and compliance with customer service and code requirements;
- Design and implementation (including the development of on training and coaching programs where appropriate) of programs, processes and monitoring regimes to ensure achievement of desired service levels.
Establishment and maintenance of Compliance Frameworks for FSRL practices (scaled to the size of the organisation) - meeting the applicable Australian Standard.
- Analysis of current compliance arrangements and comparison against any applicable licence, standard, regulatory, code or management performance and reporting requirements;
- Design and implementation (including the development of on training and coaching programs where appropriate) of programs, processes and monitoring regimes to ensure achievement of desired results and feedback.
Development and implementation of appropriate Risk Management Frameworks - meeting the applicable Australian & International Standard (AU/NZ 4360-2004).
- Development and implementation of a appropriate risk management framework to suit the size and complexity of the licensee;
- Implementation of efficient and cost effective monitoring processes;
- Training of plan participants in their ongoing responsibilities;
- Definition of review schedules and activities to maintain effectiveness and currency.
Development and implementation of appropriate Business Continuity Frameworks - meeting the applicable Australian & International Standard.
- Development and implementation of Business Continuity Plans, including Disaster Reovery Plans ;
- Definition and monitoring of testing and review programs to maintain currency.
Staff and management training and development (all CPD Rated) in Compliance, Risk Management and Responsible Manager activities and responsibilities.
- Presentation of standard or tailored compliance risk management or responsible manager training programs.
AFS Licensee Compliance Reviews/Audits - feedback and coaching on defining, establishment and reviewing of any remedial action.
- Specification and conduct of external regulatory and code compliance reviews (AU/NZ 3806 2006);
- Preparation of plan and schedule to implement recommended remedial action;
- Conduct of risk management framework reviews which maintain compliance with AU/NZ 4360-2004 principles;
- Implementation of recommended remedial action and training.
Authorised Representative Compliance Reviews/Audits - feedback and coaching on defining, establishment and reviewing of any remedial action.
- Design and implementation of AR review programs to provide authorising entities with effective monitoring programs.
Enforceable Undertakings Reviews and Remedial Action proposals (including discussions with regulators) and implementation.
- Conduct of regulatory reviews and report preparation;
- Assistance with regulatory action plan and monitoring negotiations;
- Assistance with legal advisor or other specialist support organisation liaison;
- Implementation of appropriate process and monitoring implementation plans.